Services We Offer

We offer a wide range of IT support services. We are your solution for computer repairs and IT services.

Computer Services We Provide

Windows & MAC

  • Windows and MAC support
  • Hardware repairs
  • MAC Operating System upgrade
  • Windows Operating System troubleshoot

New Computer Setup

  • Desktop and Laptop
  • All-In-One Desktop
  • Smart TV
  • Sound SystemΒ 

Email Setup and Support

  • New email account setup
  • Sync email on mobile devices
  • Can’t send/receive emails
  • Organise email folder structure

Internet Security

  • Virus & Malware removal
  • Anti-Virus software setup
  • Parental control software setup
  • Social media privacy setup

Home Network & Wi-Fi

  • Strengthen weak Wi-Fi signals
  • New router setup
  • Network issue troubleshoot
  • Mesh network setup

PC Crashes & Tune-up

  • Blue screen of death
  • Slow computer
  • Application freezes
  • PC won’t start

Data Backup & Recovery

  • Backup solutions
  • Cloud Storage setup
  • Data recovery
  • NAS storage setup

Mobile devices

  • New iPhone/iPad setup
  • New Android phone/tablet setup
  • Data transfer to new mobile device
  • Apps managing

Computer & Laptop Repairs

  • Cracked screen
  • Motherboard/Logic board repair
  • Hardware failure
  • Software issue troubleshoot

Printers & Scanners

  • New email account setup
  • Sync email on mobile devices
  • Can’t send/receive emails
  • Organise email folder structure

Computer hardware upgrade

  • Install new Solid State Drive
  • RAM module upgrade
  • Graphic card upgrade
  • Other components upgrade

Computer and IT training

  • Basic Computer training
  • Mobile devices training
  • Social media & apps training
  • Microsoft office training

Why Choose Us?

We are trusted by hundreds of clients. We show you our appreciation by going above and beyond, ensuring a flawless experience.
  • 14-day work guarantee
  • No Solution No Fee!
  • We fix your tech problems on the spot
  • Remote service available
  • Minimum 45 mins charge, not 1 hour
  • Bill in 15 min blocks thereafter
  • No call out fee
  • No credit card surcharge
  • We listen to our customers needs
  • Fast computer repairs
  • We will come to you
  • Same Day Computer Services
  • We listen to our customers needs
  • We speak plain English. Explain the problem without technical terms
  • Our Technicians also speak Mandarin and Cantonese
    • Best customer service in Sydney
    • Experienced Technicians
    • Certified DELL, Lenovo & Apple technicians
    BC-IT professionals

    What Our Customers Say About Our IT Services

    Posted on Google Google
    amelia alexander profile picture
    amelia alexander
    12/05/2024
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I recently had my computer screen fixed by Billy, I chose BC-IT as he not only offered me the best quote out of the several computer repair places that I contacted but his repair also came with a warranty and he offered a faster turnaround than the other places. His communication was excellent, he was very friendly, and as promised fixed my computer within a 24 hour period. Could not recommend more highly :)
    Posted on Google Google
    Norman Lipson profile picture
    Norman Lipson
    22/04/2024
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Billy's expertise is second to none. He is professional and courteous and even for dumbos like me, he takes the time and patience to explain everything. I can highly recommend him.
    Posted on Google Google
    Jenny Wilson profile picture
    Jenny Wilson
    19/03/2024
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Was most helpful, explanation exellent, charming and attentive, shame there arent more of these guys around, highly recommended.
    Posted on Google Google
    Stephen Wenham profile picture
    Stephen Wenham
    14/03/2024
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I am very happy to recommend Billy. He has been my I.T. guy for some years now. He does an excellent and thorough job and always explains what he is doing which helps as I am not that tech savvy.
    Posted on Google Google
    Elissar G profile picture
    Elissar G
    07/01/2024
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Billy was able to rectify an IT issue that other IT specialists struggled with. He is very professional, polite, genuine and helpful. I will definitely be using Billy for any future IT issues.
    Posted on Google Google
    Kanella Newton profile picture
    Kanella Newton
    15/12/2023
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Billy Chung goes above and beyond in precision and efficiency in regards to what the client and he are dealing with.
    Posted on Google Google
    Gabby Sasvary profile picture
    Gabby Sasvary
    06/12/2023
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    My hp laptop screen was cracked and the back hinge was coming apart. Billy ordered a replacement for me and fixed it very promptly. He was very helpful and kind!
    Posted on Google Google
    Robyn Lycett profile picture
    Robyn Lycett
    28/11/2023
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Billy is FANTASTIC!!! So knowledgeable and helpful. I can’t recommend him highly enough for his knowledge, approachability and great service. 🀩
    Posted on Google Google
    Brigid Sen profile picture
    Brigid Sen
    01/11/2023
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Billy came to my aid when malware threatened, fixed everything speedily but took the time to explain anything I didn't understand, which, as I am now nearly ninety, is quite a lot. He is always patient and friendly, and I would warmly recommend him as your go-to computer wizard.
    Posted on Google Google
    Komninos Naum profile picture
    Komninos Naum
    16/10/2023
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I am very impressed with the services by Billy recommend to any body needs to solve problems withy computers .
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