Services We Offer
We offer a wide range of IT support services. We are your solution for computer repairs and IT services.
Computer Services We Provide
Windows & MAC
- Windows and MAC support
- Hardware repairs
- MAC Operating System upgrade
- Windows Operating System troubleshoot
New Computer Setup
- Desktop and Laptop
- All-In-One Desktop
- Smart TV
- Sound System
Email Setup and Support
- New email account setup
- Sync email on mobile devices
- Can’t send/receive emails
- Organise email folder structure
Internet Security
- Virus & Malware removal
- Anti-Virus software setup
- Parental control software setup
- Social media privacy setup
Home Network & Wi-Fi
- Strengthen weak Wi-Fi signals
- New router setup
- Network issue troubleshoot
- Mesh network setup
PC Crashes & Tune-up
- Blue screen of death
- Slow computer
- Application freezes
- PC won’t start
Data Backup & Recovery
- Backup solutions
- Cloud Storage setup
- Data recovery
- NAS storage setup
Mobile devices
- New iPhone/iPad setup
- New Android phone/tablet setup
- Data transfer to new mobile device
- Apps managing
Computer & Laptop Repairs
- Cracked screen
- Motherboard/Logic board repair
- Hardware failure
- Software issue troubleshoot
Printers & Scanners
- New email account setup
- Sync email on mobile devices
- Can’t send/receive emails
- Organise email folder structure
Computer hardware upgrade
- Install new Solid State Drive
- RAM module upgrade
- Graphic card upgrade
- Other components upgrade
Computer and IT training
- Basic Computer training
- Mobile devices training
- Social media & apps training
- Microsoft office training
Why Choose Us?
We are trusted by hundreds of clients. We show you our appreciation by going above and beyond, ensuring a flawless experience.
- 14-day work guarantee
- No Solution No Fee!
- We fix your tech problems on the spot
- Remote service available
What Our Customers Say About Our IT Services
Fiona Goldsworthy
04/07/2023
I have finally found an honest computer repairer who is not tying to rip me off.
Most of the time I can find the answers myself on YouTube tutorials.
But I when I knew I was unable to fix it my myself I looked through heaps of reviews and found Billy Chung!
I can't recommend him enough. He picks up and delivers, he calls to tell you what is wrong beforehand and his fees are fair and reasonable.
I have saved his details into my phone and I am sure you will too!
Deborah Fry
30/06/2023
Billy was reliable and punctual, is an IT whiz -fixed everything I was having problems with and more - and is a lovely person. Very reasonable rates. I highly recommend him.
Vicki Duggan
08/06/2023
Billy is not only a professional & very friendly but across both PC & Mac environments. Each time I've had a technical issue, Billy has methodically checked everything and only leaves when the problem is fixed. I highly recommend BC-IT Specialists for you & your business.
Beat Knoblauch
24/05/2023
Billy is reliable, good operator, knows his trade and is helpful in finding solutions to eventual problems. Explains well and and is quick in finding answers . I can recommend him highly.
Ludwig Follrich
11/04/2023
Billy helped me to clean up my computer due to the malware infection. Also setup my email accounts.
Ma Dannii Murphy
23/03/2023
Billy was the most exceptional consultant! Very helpful and great to work with ! I highly recommend him to everyone!
Peter Lonergan
17/02/2023
Great guy punctual, friendly fixes all our little problems and explains things in a way non-tech savvy people can understand.
Highly recommended.
Robert Blackwell
14/02/2023
I just had Billy , IT technician update my Norton's Security and did a check on my computer , He is very punctual and i am very happy with his excellent service
Jennifer McNeil
06/01/2023
We had been having issues with our Apple Mac and being in our 70's they were outside our ability. We contacted Billy, the Principal of BC-IT Specialists, and he has been invaluable in the assistance he has been able to provide not only in upgrading our computer and phones but in training us in more efficient use our equipment. Billy also upgraded our equipment obtaining for us some extra much needed attachments. Furthermore when a close friend purchased a new computer I recommended Billy to her. Billy has again proved himself invaluable in his assistance setting up her new and existing equipment.
Geoff & Jennifer McNeil
George Cruickshank
14/12/2022
I've had on-site IT support from Billy from BC-IT on two occasions, and was very impressed with his promptness, knowledge, friendliness, professionalism and reasonable pricing. I would absolutely recommend him to anyone needing IT support services.
