Services We Offer

We offer a wide range of IT support services. We are your solution for computer repairs and IT services.

Computer Services We Provide

Windows & MAC

  • Windows and MAC support
  • Hardware repairs
  • MAC Operating System upgrade
  • Windows Operating System troubleshoot

New Computer Setup

  • Desktop and Laptop
  • All-In-One Desktop
  • Smart TV
  • Sound System 

Email Setup and Support

  • New email account setup
  • Sync email on mobile devices
  • Can’t send/receive emails
  • Organise email folder structure

Internet Security

  • Virus & Malware removal
  • Anti-Virus software setup
  • Parental control software setup
  • Social media privacy setup

Home Network & Wi-Fi

  • Strengthen weak Wi-Fi signals
  • New router setup
  • Network issue troubleshoot
  • Mesh network setup

PC Crashes & Tune-up

  • Blue screen of death
  • Slow computer
  • Application freezes
  • PC won’t start

Data Backup & Recovery

  • Backup solutions
  • Cloud Storage setup
  • Data recovery
  • NAS storage setup

Mobile devices

  • New iPhone/iPad setup
  • New Android phone/tablet setup
  • Data transfer to new mobile device
  • Apps managing

Computer & Laptop Repairs

  • Cracked screen
  • Motherboard/Logic board repair
  • Hardware failure
  • Software issue troubleshoot

Printers & Scanners

  • New email account setup
  • Sync email on mobile devices
  • Can’t send/receive emails
  • Organise email folder structure

Computer hardware upgrade

  • Install new Solid State Drive
  • RAM module upgrade
  • Graphic card upgrade
  • Other components upgrade

Computer and IT training

  • Basic Computer training
  • Mobile devices training
  • Social media & apps training
  • Microsoft office training

Why Choose Us?

We are trusted by hundreds of clients. We show you our appreciation by going above and beyond, ensuring a flawless experience.
  • 14-day work guarantee
  • No Solution No Fee!
  • We fix your tech problems on the spot
  • Remote service available
  • Minimum 45 mins charge, not 1 hour
  • Bill in 15 min blocks thereafter
  • No call out fee
  • No credit card surcharge
  • We listen to our customers needs
  • Fast computer repairs
  • We will come to you
  • Same Day Computer Services
  • We listen to our customers needs
  • We speak plain English. Explain the problem without technical terms
  • Our Technicians also speak Mandarin and Cantonese
    • Best customer service in Sydney
    • Experienced Technicians
    • Certified DELL, Lenovo & Apple technicians
    BC-IT professionals

    What Our Customers Say About Our IT Services

    Elissar G
    Elissar G
    07/01/2024
    Billy was able to rectify an IT issue that other IT specialists struggled with. He is very professional, polite, genuine and helpful. I will definitely be using Billy for any future IT issues.
    Kanella Newton
    Kanella Newton
    15/12/2023
    Billy Chung goes above and beyond in precision and efficiency in regards to what the client and he are dealing with.
    Gabby Sasvary
    Gabby Sasvary
    06/12/2023
    My hp laptop screen was cracked and the back hinge was coming apart. Billy ordered a replacement for me and fixed it very promptly. He was very helpful and kind!
    Robyn Lycett
    Robyn Lycett
    28/11/2023
    Billy is FANTASTIC!!! So knowledgeable and helpful. I can’t recommend him highly enough for his knowledge, approachability and great service. 🤩
    Brigid Sen
    Brigid Sen
    01/11/2023
    Billy came to my aid when malware threatened, fixed everything speedily but took the time to explain anything I didn't understand, which, as I am now nearly ninety, is quite a lot. He is always patient and friendly, and I would warmly recommend him as your go-to computer wizard.
    Komninos Naum
    Komninos Naum
    16/10/2023
    I am very impressed with the services by Billy recommend to any body needs to solve problems withy computers .
    Kym
    Kym
    29/09/2023
    Very thorough and helpful in setting up a new Synology NAS drive. Fast response to further issues and offered further assistance if needed.
    c holland
    c holland
    29/08/2023
    This was my 2nd house call with Billy Chung. When tech problems arose I knew he was the person to call. He is kind, courteous, very knowledgeable, explains details well & is prompt, fast, financially fair & efficient. Highly recommended
    Lesley Lynch
    Lesley Lynch
    21/08/2023
    excellent expert support. reasonable charges. speedy response
    Geoffrey Fairman
    Geoffrey Fairman
    07/08/2023
    Very good service, knows his stuff. Recommended.
    Contact Us

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